voipappz Crafting Voice Communication and Multimedia Applications

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DEDICATED TO COMMUNICATING BETTER

Who Are We

Voipappz is a software house specializing in VoIP and communications technologies. We provide tailored VoIP Solutions using our home-grown platform both on-prem or as a cloud infrastructure - Communication as a Service (IcPaaS).

Our IcPaas platform closes the gap between traditional and web-based communication solutions . We utilize the most advanced automated technologies to create seamless telecom with reduced infrastructure and maintenance costs. Our platform consolidates a solid technical background with years of insider experience in VoIP communications to bring our customers a powerful yet intuitive, efficient application platform for all of their communication needs. Most importantly, it offer pricing adapted to our customers’ business model, with guaranteed ROI, but no Capex. Our platform is already a basic commodity at leading technology companies - whether call center service providers or CRM product developers. Our vision is to bring our customers comprehensive, advanced solutions for existing and evolving communication needs.

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Our Key Differentiators

secured

Compatible with your Biz Model

The voipappz platform enables a flexible, modular, lego-like process for elegant customization to your needs that is adapted to your business model, and not the other way around.

flex

Low Risk, Time-Efficient Process

voipappz has existing, tested “in the box” tools and modules that it can use for your communication solution. This avoids development “from scratch” and a risky, time-consuming process.

multitenancy

Technological Versatility

voipappz has extensive, proven experience in providing and integrating technological solutions for a wide variety of inbound and outbound communication needs, including on-premises development and integration


Contact us to schedule an online demo or request a free trial

Who Benefits?


MNVO and Telecom Provider

"Before we started using the voipappz platform, we had steep infrastructural maintenance costs: too many servers! Besides, it was extremely difficult and complex to perform system upgrades and enjoy new features. Now, using voipappz in our very own cloud provider we were able to give our customers advanced communication solutions at a fraction of the cost."

Call Center and PBX Provider

"We used to have a huge R&D Department that had to keep up with emerging technologies. By the time we finished development and in-house testing, our products were already phasing out of the market. voipappz gives us out-of-the-box communication solutions for our customers, in a cloud, per capacity. No more capex!"

CRM and Application Producer

"We wanted to upgrade our CRM with real-time communication capabilities, but our senior programmers just didn’t have the knowledge or experience required. voipappz provided us with an on-premises platform which seamlessly and quickly integrated our CRM with their documented API. We all won out!"

Mobile Application Developer

“We needed a tailor-made communication solution for our application, but wanted it on our own servers because of security issues. A cloud just didn’t do it for us. Luckily, we found voipappz which gave us a comprehensive solution on-premises. So professional!”


Contact us to hear success stories from leading call centers, CRM Applications, and telecom providers who absolutely swear by our services

Testimonials

Don’t just take our word for it – see what our customers are saying

Out-of-the-Box Technical Features

webRTC

WebRTC


Seamlessly integrate Real-Time communication into your application using our WebRTC technology stack

call management

Flexible Call Management


Create and Manage your calls in a simple way from transfering and retrieving CDR data to hanging up the call using RESTful API

conference

Conference


Create and manage conference rooms with flexible members management using simple API

configurable

Configurable


Easily manage and reuse your system setting using profiles

dids

Virtual Numbers (Dids)


Manage and route Did Numbers to various destinations such as IVR and Calling Groups

call barge

Call Barge


Monitor your calls with the ability to interrupt and listen to any participant

reporting

Reporting and Statistics


View and analyze your data through detailed reporting and charting with a range of export options

webhooks

WebHooks


Receive HTTP callbacks back to your app triggered by events such as Answer, Hangup etc..

recordings

Call Recordings


Index and retrieve system recordings with various storage options such as S3 Local FTP

dashboard

Dashboard


Create and embed dashboard views for you and your customers using our widgets mechanism

sms

Groups


Dial multiple extension in the same time using diffrent methodologies

campaigns

Campaigns


Create Outgoing and Incoming Calls/SMS campaigns using predictive dialer Skilled Based methodologies

Time-Based Routing


Process calls based on timings rules using timezone schemes

ivrs

IVRs


Create Interactive Voice Response with unlimited branches

voicemail

Voicemail


Create and manage voicemail to mail using Customized message templates

providers

Portal


Allow your customers to view and modify thei and resources using multilingual and white labeled portal




Contact us to hear more about our Out-of-the-Box Technical Features

Pricing Model


Our simple flat price model offers two cost-effective alternatives:

Cloud

Launch with no CapEx and pay per use
  • No installation fees or up-front costs
  • you pay only for what you use
  • Scale in multiple regions and cloud platforms
  • On-going software support and bug fixes using Canary software upgrades
  • Launch to your infrastructure when you are ready!

ON-PREM

Use your own carriers and resources
  • Flat annual pricing model based on simultaneous calls
  • Bring your own Providers (BYOP)
  • Deployed in your infrastructure
  • Get Control on software upgrades and migrations
  • Customized developments and training
  • Binary and/or Source Code available on demand

Contact us or consult the pricing FAQs

Check out our pricing FAQs

What do I receive in the free trial?

We provide a 14-day free trial to experience our platform. This includes unlimited access to the platform. Note that the trial does not include Calls/SMS Terminations, Custom Domain SSL Certifications or any customization.

What does the pricing include?

Pricing includes capacity usage based on concurrent calls/faxes and messages. Note that pricing does not include Calls/SMS Terminations.

Do you provide professional services?

Yes, we do provide professional services (i.e., consulting) as an additional service. Our experience with various CRM and software platforms can be beneficial to you.

What is the process of on-prem installation?

First, we break down the various requirements. Next, we analyze the entire project that will be provided as part of voipappz's SOW. We try to incorporate all features needed in a Communications Platform-as-a-service (cPaaS).

Do you provide Call Termination?

Our main focus and core business is software development and implementation. Nevertheless, we can provide call termination via certificated providers on cloud or let you use your own providers using a dedicated IP address on-prem.

How is scaling performed on cloud?

Resources are made available as and when you use them; therefore, there are no delays when expanding capacity or any waste of unused capacity. Resources are updated automatically via the self-care portal or by contacting the Support team.

Can I integrate your platform with our legacy product?

Yes, our agile platform can be easily integrated with legacy call centers, technologies, and protocols.

If you have any further questions, pleaseContact our Support team.

Our Customers

Enterprise Call Centers / CRM and ERP Platforms / Mobile and IoT Applications / PBX and Call Centers Providers / Telecoms and ITSPs.

vocalio MemoGlobal nextcom bezecom_logo edp
GT robohold partner toyota toyota

Get in Touch!

We are only a phone call away +972.3.3723999

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